Otherwise, the wireless connection fails. The printer prints a Network Configuration Page to confirm a successful connection. Please try again shortly. Follow the instructions that came with your router or access point to set up the network. Any warranty support needed would be completed by the third party that sold the product.

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A Buy HP page displays. Make sure that you enter the uppercase capital and lowercase small letters exactly. This product was sold by a reseller. Follow the on-screen photoxmart to order the printhead assembly. Write down this PIN as it only displays once. Javascript is disabled in this browser. Required for HP Web Services only. How do I photosamrt a network configuration page? Open the cartridge access door. Make sure that you have the following requirements before you begin:.

Material safety data sheets. If your printhead assembly is no longer under warranty, you can purchase a new one online.

HP Photosmart Premium e-All-in-One Printer series – C – Driver Downloads | HP® Customer Support

Check the paper and print settings to make sure that they are correct for the print job, and clean the cartridges and printhead. Let HP identify any out-of-date or missing drivers and software How does Photosmmart use product data collected with this service?


Solution and Diagnostic Photoxmart Collection. Connect with the Wireless Setup Wizard recommended The Wireless Setup Wizard provides an easy way to set up and manage a wireless connection to your printer.

If the self-test report does not print when slowly pushing the paper farther inrepeat the previous steps to clean the rollers again.

For photo paper, always load the rougher side of the paper facing up. Click Installand then click Puotosmart on the software license agreement window to install the software and add the printer to the queue. Never load mixed types of paper in the tray. If you do not use genuine HP cartridges, the steps in this document might not resolve the issue. Asia Pacific and Oceania. Let HP identify any out-of-date or missing drivers and software.

Lightly dampen a clean, lint-free cotton swab, and then use it to clean the pick rollers. Examine the vent area on each cartridge, above the HP logo on the top of the cartridge. See your browser’s documentation for specific instructions.

Installing with the product CD is a quick and easy printe. Make sure you remove the orange pull-tab and plastic wrap completely before you remove the orange cap in the next step. Clean the rollers of the duplexer the same way you cleaned the rollers inside the product. Press the Power button to turn on the printer, if it is not already turned on.


In the Print Settings area, click Printer Toolbox. The printer will shut down and start back up automatically. You updated your operating system to a version that released after your HP product released.

Printer Specifications for HP Photosmart Premium e-All-in-One Printer Series (C310)

Asia Pacific and Oceania. If you see one or more of these defects on the print quality diagnostic reportcontinue to the next steps.

Use the following table for examples of defects that can exist on the Print Quality Diagnostic Report. If the ink level graphic shows full cartridgesyou do not need to replace the cartridges.