I have already tried the option of show hidden devices in device manager. Find More Posts by seavixen Hi Gopi, The error message that you’re getting might be due to your antivirus software blocking the webcam or camera, or an outdated webcam driver. Gopi M Replied on November 13, Verify if the webcam drivers and software is installed in the computer. Still dark, even under a light.

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Restart the computer and viola!

Sony Vaio Bad Web Camera Quality – Windows 7 Help Forums

Did this solve your problem? The error message that you’re getting might be due to your antivirus software blocking the webcam or camera, or an outdated webcam driver. I recently upgraded it to Windows 7 from Windows Xp.

Therefore, they advise me to downgrade to Windows 8, the original OS that came with the laptop so as to get back Imaging Devices in Device Manager and to get the webcam working again!! Welcome to Windows 7 Forums. Related Topics sony vaio troubleshooting mtp device sony camera troubleshooting mtp mtp driver device USB webcam driver green webcam usb mtp restore webcam No webcam detected open sony vaio sony laptop webcam driver hd webcam MTP SONY computer detect camera sony vaio driver webcam driver mtp sony MTP USB Jd hardware changes might not I did install it, and managed to install the appropriate drivers for anything but this Unfortunately because you didn’t name the specific make and model of your computer, I cannot help you further.


You can now use your h for video chat. Posted on Jan 02, Find More Posts by seavixen This thread is locked. The troubleshooter showed ” the drivers for this unknown device are up to date” How satisfied are you with exmo reply? Tell us about your experience with our site. It’s been known to be effective for some users to use a Windows 8. Posted on Dec 28, It’s worth a thousand words.

Patricia Yu Replied on November 22, You can’t post answers that contain an email address. Now, damera night my webcamera is really DARK and even if i sit under a light it doesnt help as much.

Sony Drivers

If the issue persists, check if Imaging Devices is listed and has the Sony Visual Communications Camera driver installed under device manager in the computer. Similar help and support threads.

Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. If there is no imaging device available on your PC, then it might not be present at all.


My web cam does not look anything near HD. Upon checking from our end, we found that HD Web Camera Powered by “Exmor R for PC” is what’s commonly used in most Sony Vaio devices, however, this is a third-party matter and should be addressed by the manufacturer. Posted on May 04, HD wweb camera powered by “Exmor” Resolution: I have the same question 8.

How can this be resolved. Visit our Community and share your experiences and solutions with other Sony customers. Is there no other way to get the webcam to work?? List of Sony offices in Asia Pacific region that provide after-sales service activities.